Discovery health useless client care

Please phone me to cancel your call center is useless and I have been trying to rectify my details so I can access my app for the last 5 months with no help I keep getting transferred to different departments. I don't have access to my app or online and I can't see any of the benefits that I am paying for it each month..iv been a client for almost 4 years but you can't sort out a technical issue I'm fed up with discovery and want to move somewhere with better customer service.. Ps-unfortunately I have to work for a living so I can afford to pay my medical aid so please use common sense and don't call me during office hours