Discovery Health Useless
I submitted a query last week I think it was Wednesday. Discovery immediately wanted to help me sort it out, and that is when she told me that funds with no caps, actually had caps. She promised me that whe would swend me additional forms to complete regarding my claim, but as expected I received nothing. DISCOVERY HEALTH hasa gone from great to PATHETIC, and them hiding behindtheexcuse of Covid19 is sickening.
Maybe I should contact the Medical Aid ombudsman?!
I AM WAITING FOR YOUR REPLY
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Replies (4)0
Replies (4)'s updateReviewer Update
27 Jul 2020, 09:12My member number is ***
's update27 Jul 2020, 09:12
Reviewer Update
My member number is ***
Discovery Health's replyOfficial
27 Jul 2020, 10:03Dear Friedrich M We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Discovery Health Servicing Team
Discovery Health's reply27 Jul 2020, 10:03
Official
Dear Friedrich M We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Discovery Health Servicing Team
Discovery Health's replyOfficial
27 Jul 2020, 12:57Dear Friedrich M We have been in touch with you to answer your comments. Regards Discovery Health Servicing Team
Discovery Health's reply27 Jul 2020, 12:57
Official
Dear Friedrich M We have been in touch with you to answer your comments. Regards Discovery Health Servicing Team
's updateReviewer Update
20 Aug 2020, 10:19And you promised that you will get back to me, but as expected, you did not. Why is your service so **** these days?? I followed all of the rules, and filled out the forms etc, but still I get ****py service, and I am on an expensive plan as well. Thank goodness I did not switch to Discovery Bank.
I am fuming, and considering contacting the relevant ombudsman??
I am fuming, and considering contacting the relevant ombudsman??
's update20 Aug 2020, 10:19
Reviewer Update
And you promised that you will get back to me, but as expected, you did not. Why is your service so **** these days?? I followed all of the rules, and filled out the forms etc, but still I get ****py service, and I am on an expensive plan as well. Thank goodness I did not switch to Discovery Bank.
I am fuming, and considering contacting the relevant ombudsman??
I am fuming, and considering contacting the relevant ombudsman??