EM
Evey M

1 reviews | Active since May 2018

21 May 2018, 04:05

Discovery Health Unfair

I am suffering with my wisdom teeth. The pain is too unbearable . For the past 3 years I’ve been with the discovery key care plan. After calling in several hospitals and dentists I've found that they will not cover my teeth removal .. so I call discovery to ask them if there's anything they can do to help or if I can upgrade my plan so that I can go and remove my wisdom teeth asap. I was told that they can't do anything I must pay cash , (which is a ridiculous amount by the way).. And I must give them 1 month notice before I can upgrade my membership!!! Upgrading for a once off treatmeant ??? The cash price is too steep and I have been with Discovery for 3 years.

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Replies (2)
Discovery Health
Discovery Health's reply21 May 2018, 08:44
Official

Dear ebvmwatse

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply23 May 2018, 14:50
Official

Dear ebvmwatse

We have been in touch to answer your comments.

Regards
Discovery Health Servicing Team