bB
blvanzyl B

1 reviews | Active since Jun 2016

17 Jun 2016, 05:30

Discovery health *********. BEWARE PEOPLE

<p>I saw my doctor 6 April for a procedure on my right shoulder. It is now longer than two months waiting for approval. I gave them additional information and letters they requested. They are trying every way possible not to pay for this procedure. I have proof I had no prior injuries to my shoulder since I was covered from 1st of November. They are so clever with their system.... You can't get hold of anyone, just mails on deaf ears. Pathetic! All I want is to warn people thinking of joining discovery health. They will find every single way not to pay for a procedure even if it means being *********. This is what is currently happening to me. PLEASE BE AWARE OF DISCOVERY HEALTH. </p>

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Replies (2)
Discovery Health
Discovery Health's reply17 Jun 2016, 06:26
Official

Hi Bernard-van-zyl

We received your message and we’re looking into the matter.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply21 Jun 2016, 09:19
Official

Hi Bernard-van-zyl

We are sorry you feel this way. We have investigated your query and can confirm that the Non-Disclosure Team has been in contact with you to discuss the details of their findings. You may contact them directly should you need further information.

Regards
Anil