GG
Gareth G

1 reviews | Active since Jul 2009

03 May 2023, 16:06

DISCOVERY HEALTH UNAUTHORISED DEBIT

You are striving to squeeze each last cent our of a beleaguered public. Since 1 March 23, my premium has been increased by 18%. Your published increase was 7.9% itself a kick in the teeth for struggling households but *** 18% ?

You were unauthorised to debit an additional R399 against our corporate bank account this month leading to huge embarrassment because we have no arrangement with the bank to go over.

Reverse this immediately or I am going to the Ombud.

0
Replies (2)
Discovery Health
Discovery Health's reply04 May 2023, 07:34
Official
Dear Gareth G

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply04 May 2023, 12:23
Official
Dear Gareth G

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team