bB
barry B
1 reviews | Active since Oct 2009
02 Oct 2023, 11:23
DISCOVERY HEALTH UNALBE TO FIX THEIR OWN ERROR
Due to an amount claimed again (as advised by the consultant) Discovery Health's system erred and the result showed that I owe R3 208.90. In fact, this is incorrect and Discovery Health owes me a refund against my claim dating back to 16 April 2023. Since then I have spoken to Sherise (RF ***), Norma ***), Lerisha and Balu Mkize. All of them promised to call me back to confirm that the problem has been resolved.
Helpful (0)
Replies (2)0
Replies (2)Discovery Health's replyOfficial
03 Oct 2023, 06:08Dear Barry B
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply03 Oct 2023, 06:08
Official
Dear Barry B
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
05 Oct 2023, 14:23Dear Barry B
We’ve contacted you regarding your complaint.
Regards
Discovery Health Servicing Team
We’ve contacted you regarding your complaint.
Regards
Discovery Health Servicing Team
Discovery Health's reply05 Oct 2023, 14:23
Official
Dear Barry B
We’ve contacted you regarding your complaint.
Regards
Discovery Health Servicing Team
We’ve contacted you regarding your complaint.
Regards
Discovery Health Servicing Team
