WS
Willem S

1 reviews | Active since Sept 2015

19 Apr 2023, 09:04

Discovery Health - Unable to settle account after paying a monthly arranged fee (5 years)

Kindly note we have been having a dispute since 2018 and on a monthly basis, discovery deducts money's from my account but the account just wont go down after 5 years the balance stays the same, i mean if discovery's interest is @ 90%, it's their own issue , like I have stated above. month after month we have been paying the amount requested by discovery as a monthly cost to get the outstanding amount paid, but the amount is now increasing...... so did discovery employees take the money to buy lunch as it just does not make sense, yet for example I have been paying off my car off +-150 K, and that is almost doen but discovery cant settle an account (5K balance) paid over 5 years.

discovery claims to be so in order and in place and how people are happy, you sure that you clients are happy, if this is being done to me, cant imagine how other people must feel.

NOT so kind regards Willem Schmidt.

0
Replies (2)
Discovery Health
Discovery Health's reply19 Apr 2023, 10:14
Official
Dear Willem

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply21 Apr 2023, 09:04
Official
Dear Willem

We have been in touch with you to answer your comments.
   
Regards 
Discovery Health Servicing Team