1 reviews | Active since Sept 2011
Discovery Health *****'S and DISLOYAL
I should have followed my gut and peoples warning of Discovery being just a butch of disloyal *****'s!! If you are looking for a medical health insurer that has your best interest at heart then DONT go with Discovery! My wife and i have just gone through a unplanned Emergency C-section at the well known Genesis Clinic to which Discovery made it very clear that they are part of their 'discovery network' therefore Discovery should be well aware of how they (Genesis) operate with regards to birthing!<br> <br> After being a loyal paying client and being told that ANYTHING birth related will be covered in full, i know find myself with pile of medical bills that Discovery have conveniently gone out their way to find loop holes and arb reasons not to cover our medical bills. Their so called 'Discovery Rates' system is biggest load of BS designed to ***** each an every client of theirs!<br> <br> There is no way in hell that you bunch of *****'s will be getting away with this, i am going to the Ombudsman with my case, going viral on social media and ensuring that the world knows how disgraceful you are towards paying clients! You have literally ****** money from me!! Believe me that i will be cancelling!
Thank you for your comment.
I have been in contact with your wife regarding this matter. I advised that the Scheme base funding decisions on the information provided to us. Unfortunately the letter the Scheme received does not confirm an emergency and therefore the Scheme paid the claims in accordance with your chosen plan type.
After my conversation with your wife, it is clear that the Scheme did not receive all the required information to make an appropriate decision. I requested additional information in order for the matter to be re-reviewed.
I await this in order to further assist.
Kind regards
Danita
Thank you for your comment.
I have been in contact with your wife regarding this matter. I advised that the Scheme base funding decisions on the information provided to us. Unfortunately the letter the Scheme received does not confirm an emergency and therefore the Scheme paid the claims in accordance with your chosen plan type.
After my conversation with your wife, it is clear that the Scheme did not receive all the required information to make an appropriate decision. I requested additional information in order for the matter to be re-reviewed.
I await this in order to further assist.
Kind regards
Danita
