LS
Lisa-Marie Smith

1 reviews | Active since May 2017

18 May 2026, 11:40

Discovery Health, the money hungry ******* that should burn to the ground

The only reason I’m giving this joke of a company 1 star is because Google refuses to let me give 0. If negative stars were an option, they’d deserve every single one.

Please explain to me how I’m paying THOUSANDS every single month for “medical aid” that covers absolutely nothing. At this point, the only thing being treated is their bank account balance. Every doctor’s visit, every prescription, every medical expense somehow still comes out of MY pocket — so what exactly am I paying for? The privilege of being ignored?

And don’t even get me started on trying to contact them. You need the patience of a saint, the endurance of an Olympic athlete, and apparently a spare lifetime just to get hold of someone. Endless menus, endless transfers, hours wasted on hold, only to leave the call even angrier than before with absolutely nothing resolved.

Honestly, I’d rather put the R6500 a month into a savings account and pay cash for medical expenses because at least then I’d actually SEE where my money is going. This “medical aid” feels less like healthcare and more like a professionally managed daylight ******* operation.

Absolutely useless. Overpriced. Frustrating beyond belief.

#DoNotRecommend #Daylight******* #MedicalAid**** #BurnItToTheGround

0
Replies (3)
Discovery Health
Discovery Health's reply18 May 2026, 12:17
Official
Dear Lisa-Marie Smith

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
LS
Lisa-Marie Smith's update19 May 2026, 13:01
Reviewer Update
Ah yes, the legendary copy-paste “we’re investigating the matter” response. I was starting to feel left out seeing everyone else receive the exact same scripted message.
I look forward to the groundbreaking feedback that will no doubt arrive “as soon as possible” sometime between now and the next solar eclipse.
In the meantime, maybe Discovery could investigate where all our monthly premiums go, because it certainly isn’t toward customer service.
Discovery Health
Discovery Health's reply19 May 2026, 18:37
Official
Dear Lisa-Marie Smith

We have been in touch with you to answer your comments.

Regards 
Discovery Health Servicing Team