Discovery Health Stole my money

<p>I have been a member of Discovery Medical Aid since November 1999. This February I hit some financial problems and as a result was not able to pay my monthly premium, that is the first time in 16 years! I subsequently received an sms from Discovery saying that my medical aid has been suspended.</p> <p>There was nothing i could do about it, as i did not have the money to pay for it.</p> <p>Today the 2nd of March, my bank account gets debited for both February and March medical aid premiums.</p> <p> </p> <p>I am infuriated, needless to say, a mighty giant like Discovery did not even have the courtesy to call me and enquire why the premium was unpaid, but was super quick to suspend my service. And now they take money for a service that was not rendered. I made a stop at the pharmacy this morning, and the transaction was unable to go through and was advised to speak to my medical aid. So you were quick to take my money but not quick enough to reinstate the status of my cover.</p> <p> </p> <p>Really shocking service fromm Discovery Health. I demand a refund for the premium for February, you cannot be paid for a service you did not render.</p> <p> What is even more disappointing is what if something life threatening had happened in the month of February, my family would have found out the hard way that I had no medical aid cover.</p> <p>For the industry that you operate in Discovery, perhaps you need to be reminded that you take care of peoples lives, you get paid lots of money to do so.</p> <p> </p> <p>Again, I demand a refund for the February premium!</p> <p>Today !!</p> <p> </p>