RW
Russell W
1 reviews | Active since Mar 2019
03 Sept 2019, 11:28
Discovery health *****ing money for no service
Discovery health suspend my cover due to overnight payment not received. Fair enough ! The next month they take 2 months out of my account but explain if I had a accident the previous month hard luck I was suspended how is that fair. No wonder these big corporations are in trouble with ethics like this. How to lose a customer! It’s called *****ing taking money for no service
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Replies (2)
Discovery Health's replyOfficial
03 Sept 2019, 13:05Dear Russell West
Your concerns are important to us. We will contact you soon to answer your comments.
Kind regards
Discovery Health Servicing Team
Your concerns are important to us. We will contact you soon to answer your comments.
Kind regards
Discovery Health Servicing Team
Discovery Health's reply03 Sept 2019, 13:05
Official
Dear Russell West
Your concerns are important to us. We will contact you soon to answer your comments.
Kind regards
Discovery Health Servicing Team
Your concerns are important to us. We will contact you soon to answer your comments.
Kind regards
Discovery Health Servicing Team
RW
Russell W's updateReviewer Update
03 Sept 2019, 18:08I’m waiting for your reply!!
Your colleagues at customer care tell me hard luck that’s your policy can’t get a senior person to call me because they are in a call centre blah blah blah but you got your R 5000.00 this month and looking at your share price you need it.
Your colleagues at customer care tell me hard luck that’s your policy can’t get a senior person to call me because they are in a call centre blah blah blah but you got your R 5000.00 this month and looking at your share price you need it.
RW
Russell W's update03 Sept 2019, 18:08
Reviewer Update
I’m waiting for your reply!!
Your colleagues at customer care tell me hard luck that’s your policy can’t get a senior person to call me because they are in a call centre blah blah blah but you got your R 5000.00 this month and looking at your share price you need it.
Your colleagues at customer care tell me hard luck that’s your policy can’t get a senior person to call me because they are in a call centre blah blah blah but you got your R 5000.00 this month and looking at your share price you need it.