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aNNETTE P
1 reviews | Active since Nov 2015
01 Oct 2020, 15:37
Discovery Health states I may not use their service for 8 weeks, despite being fully paid up as a member
I fell behind with my medical aid subscriptions due to the the impact of Covid-19.
The local Municipality (NMBM) did not pay for service rendered on 02 March 2020 & three of the art exhibitions I worked for, also did not materialize due to Covid-19.
I sadly fell behind my subscriptions, but I managed to pay in full since then.
I am upset that the Health Declaration I signed, says I may not receive Medical Aid for the 8 weeks! I went into the situation I was in because of the Pandemic!
I find this condition extremely unfair, as circumstances of the Pandemic - should surely be taken into account.
Helpful (0)
Replies (2)0
Replies (2)Discovery Health's replyOfficial
02 Oct 2020, 07:13Dear aNNETTE
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply02 Oct 2020, 07:13
Official
Dear aNNETTE
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
02 Oct 2020, 15:09Dear aNNETTE
We have been in contact with you to address your concerns.
Regards
Discovery Health Servicing Team
Discovery Health's reply02 Oct 2020, 15:09
Official
Dear aNNETTE
We have been in contact with you to address your concerns.
Regards
Discovery Health Servicing Team
