Discovery Health staff dont know there own procedure.

<p>After phoning and changing my debit order details, i was told that it would only take effect at the end of June. I ask the lady helping me twice if she is sure... She ensured me that it will only change at the end of June. I made arrangements to have the old debit order go through just to wake up to the funds going off my account.... They must remember they are working with people’s lives. Now my credit record is affected because Discovery staff members don’t know how their own procedures work...</p> <p> </p> <p>I think it is pathetic </p>