CB
Cameron B

1 reviews | Active since Dec 2016

19 Dec 2016, 11:05

Discovery Health- Sort your *** out!

<p>I am absolutely disgusted with this company. </p> <p>Unknowingly to me, my Discovery payments didnt go through for 2 months. </p> <p>Not a peep from Discovery but then get an email on the 15th of December telling me that my Discovery Health has been suspended. </p> <p>What would happen if I was involved in a car accident and needed to go to hospital, I wouldn't be covered! I pay an arm and a leg for this service to be treated like absolute garbage by the very healthcare provider I entrust with my life.</p> <p>What about a call or an email to say that you haven't recieved payment so that I have the opportunity to sort it out BEFORE you suspend my services. </p>

0
Replies (2)
Discovery Health
Discovery Health's reply19 Dec 2016, 11:22
Official

Dear CamBorton

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply21 Dec 2016, 12:05
Official

Dear CamBorton

We have sent you feedback on an email. Please contact us if you have any other concerns.

Regards
Cornelius