WW
Warwick W
1 reviews | Active since Jun 2022
30 Jun 2022, 13:21
Discovery Health shocking service!!
Shocking service over and over again by Discovery Health. I’m constantly disappointed by their customer service and how they promise to get back to me but never do. My family and I will be looking to move medical aids as soon as possible. I most definitely will never recommend them.
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Replies (4)0
Replies (4)
Discovery Health's replyOfficial
30 Jun 2022, 13:38Dear Warwick W
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply30 Jun 2022, 13:38
Official
Dear Warwick W
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
07 Jul 2022, 17:53Dear Warwick W
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
Discovery Health's reply07 Jul 2022, 17:53
Official
Dear Warwick W
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
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Warwick W's updateReviewer Update
07 Jul 2022, 22:01Yes you have been in contact, purely because of this complaint. However you have yet to solve any issues at all…
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Warwick W's update07 Jul 2022, 22:01
Reviewer Update
Yes you have been in contact, purely because of this complaint. However you have yet to solve any issues at all…
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Warwick W's updateReviewer Update
18 Jul 2022, 08:45Update: I’ve been told Discovery will be in contact again and send me the telephonic recording as requested (told it should take 2-3 working days). It’s been weeks…no recording received, no answers given. Discovery continues to disappoint!
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Warwick W's update18 Jul 2022, 08:45
Reviewer Update
Update: I’ve been told Discovery will be in contact again and send me the telephonic recording as requested (told it should take 2-3 working days). It’s been weeks…no recording received, no answers given. Discovery continues to disappoint!