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Mr H

1 reviews | Active since Jun 2012

29 Mar 2022, 15:19

Discovery Health Scare !!!

What's the point of having medical aid ?, and your specialist request a medical device for your health, and Remedi medical aid underwritten by Discovery Health decides only want to pay R6000 towards a device which cost R12999 , but they offer a appliance benefit of R40 000 , You guys do every year a comparison on medical equipment costs, how can you only make half the value available for this machine , My Doctors motivation was attached the Technologist report attached but Discovery wants my health to Worsen !!!

0
Replies (4)
Discovery Health
Discovery Health's reply30 Mar 2022, 06:52
Official
Dear Mr H

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply30 Mar 2022, 10:42
Official
Dear Mr H

We’ve contacted you regarding your complaint.

Regards
Discovery Health Servicing Team
MH
Mr H's update30 Mar 2022, 10:55
Reviewer Update
Okay I am awaiting the feedback from the clinical team to approve the full price of the cpap machine not just the 40% , I honestly can't afford to pay in for the machine because my Remedi discovery premium is already alot of money and now with the fuel price increase ,my struggle is real , So if I need to pay in I will only be able to pay the balance after 3 years of monthly payments which my condition will only worsen over this period .
Discovery Health
Discovery Health's reply01 Apr 2022, 10:44
Official
Dear Mr H

We’ve responded to you.

Regards
Discovery Health Servicing Team