QH
Quinton Henry-Taylor

1 reviews | Active since Feb 2015

07 Jun 2021, 16:47

Discovery Health SA Income Verification Problems

Goodday,

Keycare Income Verification 2021 - Nightmare.

Submitted all relevant documents - income was verified. Received a email today requesting additional information due to banking details not updated on your website and shows old bank account details. Old bank account closed.

I am not going back and forth with this verification. I didn't update banking details, because Discovery keeps me deducting incorrect amounts on my accounts.

Please assist immediately.

0
Replies (2)
Discovery Health
Discovery Health's reply08 Jun 2021, 08:09
Official
Dear Quinton H

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply08 Jun 2021, 16:50
Official
Dear Quinton H

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team