Discovery Health refuses to pay maternity claims.

This review goes out to Discovery Health, I am appalled at their service. I am 25 weeks pregnant and today is going to be the first time I will not be able to see the Gynecologist due to Discovery not paying my claims, after numerous calls to Discovery giving me numerous reference numbers and always promising to get back to me within the turnaround period of (2-3 working days) and no feedback given I am always one to phone and follow up, this has been going on since August 2020 and I refuse to pay these claims from my pocket because what do I pay medical aid premiums for and which I have not missed to date. It is very convenient that the monthly premiums go off but when it's time to pay claims they have issues paying and constantly giving excuses for not paying. I'm furious now that I will be missing a doctor's appointment and cannot find out the progress of my pregnancy and to ensure the status of my baby's health. This is the worse kind of service I have ever received from a service provider.