AM
Arthur M

1 reviews | Active since Jul 2016

27 Jul 2016, 15:45

Discovery Health puting my sister's life in danger as theyare refusing to pay for my sister's bills who is still admitted in hospital

<p>Discovery Health for refusing to pay for my sisters hospital bills is puting my sister's life in danger as she is still admitted in a private hospital.<br />Discovery is claiming that their reason for refusing to pay is bacause my sister is suffering from a chronic disease which they are saying that i should have disclosed when i added her in my medical aid.<br />1. Early january when i added my sister to my medical aid she was fine and not sick.<br />2. I did not know she had a chronic disease.<br />3. There were no symptoms to show that she have a chronic disease. And i'm not a doctor to detect it.<br />4. Why the Discovery Health not done their assessment before they have added my sister to the medical aid.<br />5. How will i know that in 7months time my sister will need a throat operation.</p>

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Replies (2)
Discovery Health
Discovery Health's reply28 Jul 2016, 05:26
Official

Dear Arthurmilon

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply29 Jul 2016, 08:51
Official

Dear Arthurmilon

Thank you for bringing this issue to our attention. As discussed, we have contacted the principal member with an answer to your comments.

Regards
Discovery Health Servicing Team