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pieter G

1 reviews | Active since Feb 2014

30 Nov 2023, 12:29

Discovery Health Principal officer position either vacant or the person just choose to ignore complaints..

Over the past year I had endless problems with Discovery Chronic medication cover for chronic conditions. I get no response at all from the principal officer.at Discovery. Had to approach the council for medical aids to get an issue resolved. No once again first trying to report my claim to the principal officer but no response. I get auto reply that my message was delivered but no response

Subject: Re: Card No : *** - Mev Maria Magdalena Grundlingh -WRefNo#***#- -MailRef#***#- Sent: Sunday, November 26, 2023 2:14:39 PM (UTC+02:00) Harare, Pretoria

was read on Monday, November 27, 2023 8:09:23 AM (UTC+02:00) Harare, Pretoria.

0
Replies (2)
Discovery Health
Discovery Health's reply01 Dec 2023, 06:56
Official
Dear Pieter G

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply05 Dec 2023, 10:20
Official
Dear Pieter G

We’ve responded to your query. 

Regards 
Discovery Health Servicing Team