C
Coetzee
1 reviews | Active since Oct 2022
30 Jun 2021, 12:11
Discovery Health - persistent website & app issues
Why is it that the discovery website or app give this message 80% of the time you work on it? "I'm sorry, my system is down, please try again later". Why don't I get the same from other companies, but only from Discovery?
Helpful (0)
Replies (3)0
Replies (3)
Discovery Health's replyOfficial
30 Jun 2021, 12:19Dear Herman C We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. RegardsDiscovery Health Servicing Team
Discovery Health's reply30 Jun 2021, 12:19
Official
Dear Herman C We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. RegardsDiscovery Health Servicing Team
Discovery Health's replyOfficial
30 Jun 2021, 13:11Dear Herman C We’ve responded to your query. RegardsDiscovery Health Servicing Team
Discovery Health's reply30 Jun 2021, 13:11
Official
Dear Herman C We’ve responded to your query. RegardsDiscovery Health Servicing Team
C
Coetzee's updateReviewer Update
30 Jun 2021, 14:41Contrary to your feedback at 13.11 that you have responded; I've received no response (apart from the usual bot response - and that's Discovery's issue...tries to resolve everything with bots and automated responses - no care for the customer anymore)
C
Coetzee's update30 Jun 2021, 14:41
Reviewer Update
Contrary to your feedback at 13.11 that you have responded; I've received no response (apart from the usual bot response - and that's Discovery's issue...tries to resolve everything with bots and automated responses - no care for the customer anymore)