FN
Francois N

1 reviews | Active since Dec 2020

15 Dec 2020, 13:38

DISCOVERY HEALTH / PENSION FUND - POOR SERVICE

What a mission to get hold of a consultant , all contact numbers leads to the same questioners' , no way to speak to a consultant . You can not hear what the woman on the recording is saying or get to a point to speak to a consultant . I will really try to get onto another medical scheme in the new year . Discovery health as well as the pension fund is the worst i have ever encountered .

0
Replies (2)
Discovery Health
Discovery Health's reply17 Dec 2020, 08:12
Official
Dear Francois N
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
 
Regards 
Discovery Health Servicing Team 
Discovery Health
Discovery Health's reply22 Dec 2020, 10:30
Official
Dear Francois N
 
We have been in touch with you to answer your comments.
 
Regards 
Discovery Health Servicing Team