NK
Neeli K
1 reviews | Active since Oct 2009
27 Oct 2025, 11:25
Discovery Health Pathways thieving
I am not sure what is going on with Discovery Health pathways. I had a drink to claim for Vidae cafe that was only going to expire last week in the week day but when I went to the cafe on 18 Oct I noticed the claim disappeared. Please check on your side as to why it disappeared. The next is I have a reward for PNP for R100 that is expiting 18 Nov. I went to PNP yesterday and told the number does not exist. I am not sure if PNP or discovery is *********** as there are many like that these days. The reward code is *** but PNP says it doesnt exist. please advise as Discovery Health seems to be thieving us on these rewards.
Helpful (0)
Replies (10)0
Replies (10)
Discovery Health's replyOfficial
27 Oct 2025, 12:34Dear Neeli K
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's reply27 Oct 2025, 12:34
Official
Dear Neeli K
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
NK
Neeli K's updateReviewer Update
27 Oct 2025, 13:46Good day, If Discovery calls what number will be showing up as most calls are coming through as spam.
NK
Neeli K's update27 Oct 2025, 13:46
Reviewer Update
Good day, If Discovery calls what number will be showing up as most calls are coming through as spam.
Discovery Health's replyOfficial
29 Oct 2025, 11:47Dear Neeli K
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply29 Oct 2025, 11:47
Official
Dear Neeli K
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
NK
Neeli K's updateReviewer Update
11 Nov 2025, 13:51Good day, I was told that the consultant will get back to me in a week and well I am still waiting. The PNP voucher will be expiring soon on 18 Nov 2025.
NK
Neeli K's update11 Nov 2025, 13:51
Reviewer Update
Good day, I was told that the consultant will get back to me in a week and well I am still waiting. The PNP voucher will be expiring soon on 18 Nov 2025.
Discovery Health's replyOfficial
12 Nov 2025, 12:13Dear Neeli K
We will contact you soon.
Regards
Discovery Health Servicing Team
We will contact you soon.
Regards
Discovery Health Servicing Team
Discovery Health's reply12 Nov 2025, 12:13
Official
Dear Neeli K
We will contact you soon.
Regards
Discovery Health Servicing Team
We will contact you soon.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
13 Nov 2025, 10:17Dear Neeli K
We are busy investigating your query and will contact you soon.
Regards Discovery Health Servicing Team
We are busy investigating your query and will contact you soon.
Regards Discovery Health Servicing Team
Discovery Health's reply13 Nov 2025, 10:17
Official
Dear Neeli K
We are busy investigating your query and will contact you soon.
Regards Discovery Health Servicing Team
We are busy investigating your query and will contact you soon.
Regards Discovery Health Servicing Team
NK
Neeli K's updateReviewer Update
17 Nov 2025, 13:33I have kept escalating back to Mohamed but he has not called me back and I have mentioned numerous times that the PNP voucher expires tomorrow the 18th Nov 2025. So if it is expired than what? I guess Discovery would just let it slide. You cannot tell me that PNP reds mall has not even notified you if their staff has been trained or not.
NK
Neeli K's update17 Nov 2025, 13:33
Reviewer Update
I have kept escalating back to Mohamed but he has not called me back and I have mentioned numerous times that the PNP voucher expires tomorrow the 18th Nov 2025. So if it is expired than what? I guess Discovery would just let it slide. You cannot tell me that PNP reds mall has not even notified you if their staff has been trained or not.
NK
Neeli K's updateReviewer Update
19 Nov 2025, 08:39So the PNP voucher for R100 has expired and Mohamed that said he will call me back in a week has never ever called back. What is discovery now going to do to reimburse what I have earned. I have seen many comments on FB how personal health pathways have not redeemed what they requested.
NK
Neeli K's update19 Nov 2025, 08:39
Reviewer Update
So the PNP voucher for R100 has expired and Mohamed that said he will call me back in a week has never ever called back. What is discovery now going to do to reimburse what I have earned. I have seen many comments on FB how personal health pathways have not redeemed what they requested.
Discovery Health's replyOfficial
28 Nov 2025, 13:35Dear Neeli K
We are busy investigating your query and will contact you soon.
Regards Discovery Health Servicing Team
We are busy investigating your query and will contact you soon.
Regards Discovery Health Servicing Team
Discovery Health's reply28 Nov 2025, 13:35
Official
Dear Neeli K
We are busy investigating your query and will contact you soon.
Regards Discovery Health Servicing Team
We are busy investigating your query and will contact you soon.
Regards Discovery Health Servicing Team
Discovery Health's replyOfficial
28 Nov 2025, 19:50Dear Neeli K
We are busy investigating your query and will contact you soon.
Regards Discovery Health Servicing Team
We are busy investigating your query and will contact you soon.
Regards Discovery Health Servicing Team
Discovery Health's reply28 Nov 2025, 19:50
Official
Dear Neeli K
We are busy investigating your query and will contact you soon.
Regards Discovery Health Servicing Team
We are busy investigating your query and will contact you soon.
Regards Discovery Health Servicing Team