EJ
Eddie J

1 reviews | Active since Jul 2016

18 Aug 2020, 08:22

Discovery Health Pains

I am waiting for Discovery to pay me. It took ages to get my banking details confirmed with them. (The same account that pays them every month...) Now I am still waiting for the payment. I have learned through the whole "banking details change" episode that it is useless to call their call center. Report them here and someone will call you. Hopefully they will sort it out this time around!

0
Replies (3)
Discovery Health
Discovery Health's reply18 Aug 2020, 08:50
Official
Dear Eddie J
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
 
Regards 
Discovery Health Servicing Team
EJ
Eddie J's update18 Aug 2020, 13:44
Reviewer Update
Within 1 - 3 working days? It has been a few weeks after I've managed to get my banking details updated, but still no payment.
EJ
Eddie J's update21 Aug 2020, 09:39
Reviewer Update
So you called me on Wednesday and promised me to sort it out. I politely rep**** that I've heard this before. What do I have to do to get my money from you? Perhaps I'll put a block on my Debit order this month for it is about a month's premium that you owe me...