Discovery Health only interested in the money!

Zero. I moved to a new area. For 11 months I have been sending emails and spent a lot of money phoning Discovery Health to find out where the nearest approved private hospital is and what the number of an approved ambulance service is. I cannot find anybody willing to even discuss this. No response of any kind. Their system shows "no results found" for my town. I had a serious accident - at 3am I didn't know how to find an ambulance nor would I have known where to go. I lost a lot of blood and hit my head very hard. I'm paying a fortune to Discovery yet in an emergency, they are not there for me. And after 11 months here I've accepted there is nothing I can do about it. This is *********.