DISCOVERY HEALTH NOT PAYING OUT MEDICAL CLAIM!!!

I went to see a doctor on 23/06/2018 and filled my prescription at Dischem at Mall@55 in Centurion on the same day however, when filling my prescription, Dischem advised me that the Discovery system was offline and I therefore had to pay cash for my prescription which I duly did.

I have submitted my claim to Discovery Health 4 times with the following reference numbers received from Discovery Health and yet I have still not received my refund for my medical aid claim 23/06/2018 - ********** 701 28/06/2018 - ********** 208 29/06/2018 - ********** 254 30/06/2018 - ********** 554

Discovery Health, I expect my claim to be settled by no later than close of business today!!!