RT
Rochelle T

1 reviews | Active since Nov 2018

18 Feb 2020, 13:05

Discovery Health not paying follow up x rays after surgery

Terrible service, went for a follow up x ray, 4 months after extensive surgery following a sporting accident and Discovery refuses to settle the bill, even though it states in the policy that follow up x rays are covered. Terrible service, had to pay the account out of my own pocket.

0
Replies (2)
Discovery Health
Discovery Health's reply18 Feb 2020, 17:08
Official
Dear Rochelle Thuynsma

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team 
Discovery Health
Discovery Health's reply19 Feb 2020, 17:05
Official
Dear Rochelle Thuynsma

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team