DISCOVERY HEALTH NOT PAYING CLAIMS

I underwent hospitalization twice, first in February and then again in early March due to complications. Currently, I am facing outstanding hospital bills that have not been covered by Discovery. Despite my savings being depleted during these hospital stays, the communication from Discovery's claims department has been lacking. They have not informed me of the timeline for reimbursing my savings or the process for settling the costs from my hospital plan. I am perplexed as to why resolving these overdue accounts has become such a challenge, especially when my monthly contributions are consistently deducted without issue.