Discovery Health not for the members best interest

My daughter have always been on my medical aid and then she went to work oversees. When she came back to South Africa, I could not put her back on my medical aid, as it is a closed medical aid and my daughter is not 100% financially dependent on me.

As a responsible young adult she took the little money that she makes and decided on a medical aid - Discovery Health, as we thought this is the best medical aid and we do not know all the other names in the industry.

She was out with friends one evening and they had a discussion over female anatomy problems, and my daughter realized that she could be suffering from the same problem and made an appointment at her GP.

The GP referred her to a specialist as he could not properly diagnose or treat her, and the response from the medical aid was that the application was denied and she must be treated by her own GP.

This is now almost a month that she first made an appointment withy her GP and after consultation with the medical aid, they said that she must go back to the GP and he must better motivate the reason for referring her to a Ginecologest.

This morning we get another message from Discovery saying that the authorization was declined as no receipt of PMA by the doctor was received.

I think this is the worst medical aid I ever had the misfortune of dealing with as there are so many excuses why they are not willing to assist you - something as simple as giving authorization for being seen by a specialist.

This medical aid does not have the individuals best interest at heart, this is purely a scheme that tries to save money on the expense of the poor members.