Discovery Health - no sympathy for clients.

I have been following up on a claim for over 2 months with no feedback. In the meantime I am getting lawyers letters from Ampath for payment of an account.

Without going into personal detail, I had to take my partner to hospital during this very difficult time. Considering the nature of the situation one would imagine that Discovery would be more helpful, especially considering that they advised me that there is cover.

So upset.