JP
Jody P

1 reviews | Active since Mar 2018

17 Mar 2018, 21:46

Discovery Health no cover for my opertion on my leg

I pay R2100 every month for medical aid. I went to a specialist. The specialist sent them (discovery health) a motivation letter which says "me (Mr JH du Preez) is known with a massive osteochondroma on the posterior aspect of his proximal femur encroaching the scaitic nerve and also restricting his range of motion." I had to make a loan of R55000 by my employer to pay for the operation. Medical paid R0. I also had to go for a mri scan which cost me R12 500. I feel this is unfair. Why do I have to pay for medical aid and now I have make a loan to get the surgery done. Its a total cost of R67 500.

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Replies (2)
Discovery Health
Discovery Health's reply19 Mar 2018, 08:14
Official

Dear jody-h-du-preez

We’re sorry to hear you’re dissatisfied. Please give us a chance to look into your query and we’ll be in touch soon.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply19 Mar 2018, 10:11
Official

Dear jody-h-du-preez

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team