Discovery Health New Application Sucks

I have tried to sign up with Discovery health since the end of last year and their service is pathetic. Have sent documents through but it seems they keep requiring more documents and the new business section is too ***********. They waste your time because 2 days ago I escalated the problem and today when I called they said I have not been signed up yet due to keycare section requiring more information. I have sent the keycare from but yet still no joy. I spoke to a consultant and asked for a manager to call me immediately but no one has called yet and 1 and half hours has passed by. I am soooooo frustrated with Discovery because they dont seem to value new business. I have wasted so much airtime calling back and forth and they still cant rush the process. Their services seems to have gone to the dogs, all they have are excuses. I advise people to rather sign up with another medical aid coz Discovery and its team are useless and dont value people.