Discovery Health Mobile Application

The Discovery Health mobile application is useless and not user-friendly at all. At any given time only some of the links work. So it is always a gamble whether you can get the information you need. I have to restart the application multiple times to eventually get to the information I need.

The 'learn more' links under 'Benefits used' hardly ever work, and when they do work, they take you to the webpage where you must use a 'Do we Cover' tool. You then have to type in the benefit you want to research only to be told, 'Cover depends on your plan benefits.' Really?! Is that not why I am clicking on the link? Under 'Personal Health Fund Benefit,' it says I have used R500, but when I go into the benefit, it says 'No Claims,' so how did I use this? I also have not earned any points for my Personal Health Fund, so I am not sure how I have used 33% (R500) of the fund if I haven't even completed any actions.

Also, adding a fitness device for the Personal Health Pathways is impossible. I have added my Garmin device, but it still doesn't record anything on the Discovery Health app. I then get prompted to download the Discovery application, which is also a nightmare to navigate. Why do I need 2 applications? Discovery then has the nerve to ask me whether I want to pay extra for Vitality, but they can't even provide a working application.