EP
Enrico P

1 reviews | Active since Nov 2021

22 Dec 2023, 17:06

Discovery health messes up once more

Reslly the people of Discovery healtb is really irratating me and giving me.and working on my nerves. Firstly i ened my membership at Discovery keycare plus. 31 December 2023 is my last day with them.. I have the necessary documents to back up this fact. After this i still received correspondence regarding my membership cost as From 1 January 2024. I logded a complaint about the service on my previous review on hello Peter. I received a phonr call from them that all correspondece with has ended. Today i recieved an sms stating that the pharmacy i was getting my medication is not approved by them. For crying alloud i have been using this pharmacy for quite a while now and no objection was brought to my attention till today. I am using a Dischem pharmacy at Jakarand center. So far as i know is that Dischem is a pharmacy approved by Discovery health. My membership with Disvovery end this year.. So what has it go to do with them were i get my medication in 2024. Clearly this is disgusting and unacceptable

0
Replies (4)
EP
Enrico P's update22 Dec 2023, 17:18
Reviewer Update
They havent got the faintist idea what goingbon in their business
EP
Enrico P's update23 Dec 2023, 19:12
Reviewer Update
Most of my medication i pay put of my own pocket. Discovery pays the bate mininum.



Discovery Health
Discovery Health's reply27 Dec 2023, 06:17
Official
Dear Enrico P

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
   
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply27 Dec 2023, 14:45
Official
Dear Enrico P

We’ve contacted you and addressed your concern. 
   
Regards 
Discovery Health Servicing Team