Discovery health medical scheme terrible service

Pathetic service from discovery medical aid.. I have been a client of discovery medical aid for quite some time. This year has been tough on me during this Covid-19.. My company retrenched me and i had to move my medical plan into my personal capacity and lower my plan due to me being unemployed. However i did state on my mail to discovery upon signing the documents of change of plan that im unemployed and i will be taking keycare at the lowest price. Discovery then requested i go to the police station to get an affidavit atating im unemployed, which i did not get a chance to go get and was going to get it soon as i had a chance and was already time for a debit order to go off.. Discovery never called me to inform me im late and they will debit the full 2450 off my account. I was so upset and i reversed the debit order. Up till today almost 4 month later i have no medical cover and discovery keeps debiting my account for the wrong amount and that amount keeps going higher and higher. I called in to a discovery health consultant and told them what had happend. She then said in order to re-instate my medical cover i need to pay R6400.. In this time of need of medical cover im currently left with no medical cover.... I have so many policies with discovery and im now looking at moving all of my policies to another company... When i was employed i had : pension fund, medical aid, discovery bank and my 2 vehicles. Now i have been re-employed and now have : discovery bank cheque and credit card, new pension fund, life policy, buildings insurance and still my 2 vehicles. Tell me thats not enough buisness to correct my medical aid???? If no help is given towards resolving my medical aid then i will definitely be moving all of my plans from discoverynto a new company.. Tired of being messed around... Not happy at all.. I need medical cover especially now with covid im a huge risk with no cover.