DISCOVERY HEALTH MEDICAL AID

<p>im so dissapointed and filling disgusted by how discovery is treating me, as a oncology patient `and i have a 4yr old daughter who is suffering from tonsilitis, i have 2GP`s on my medical aid that i use, but for almost 2yrs i have been taking my child to my 1st gp with a problem of one thing and he didnt want to refer my child to go and see a specialis, keeps on giving her an flu medicines & Antibiotics,but not progress and each & after 3 to 2 months she get sick and coughing so bad and cry when she has to eat, & say she cannot swallow as her throat is sore, and whe u check on her u can see that she has dis big tonsils and red and she also has a bad breath, so dis time i have diceded to use my 2sed GP to atleas check her , and when my mother took her there, since i cannot go, cause of my conditions, he als saw the child and noticed that they are so bad that he gave the medications and Antibiotics, and told my Mom that once the child is better i must bring her so taht he can write a referal leter to Discovery for the Authorasation 4 a child to go & see a Specialist, but after 2weeks the child was sick and i took a day off and diced to go and take her back to the Doctor cause the was no different , she was still sick and coudidnt eat, so he said there is nothing more to gove to child we must refer her to specialist cause those tonsils need to be removed, we did the procedure that we nned to do with discover and i got a reply saying they need a atlest a one yr review Docs from my Gp to find out hw long she has been suffering from them, but what makes me upset is that it feels like they dont take me serious or not trusting what the Dr is saying there, instead giving me thet runaround and i have to sit with the child who is not well , dont have nothing to give, i even went to dischem to get medications but still, we did the follow up a week before last week , they sne me a feedback staiting they are busy checking some info from the GP and they will get back to me,its been almost a mnth, im so upset with them cause each & every time when u need help from them its a problem and we pay expensive medical aid, for what, can discovery give me the dam Authorasation, im not sleeping at night, plssssssss, i feel like i have explaint much...</p>