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anit P
1 reviews | Active since Aug 2016
19 Jul 2021, 10:35
Discovery Health medexpress useless.
Every time I order medication from the discovery website from medexpress , I have always have issues getting my medication. I ordered medication on Saturday and paid for it then. Today is Monday I still never get my medication. I called the pharmacy they said the was no order on the system and I should call Medexpress. I called medexpress the lady says the order is processed and I should wait. If I don't get anything today I must go to Dischem. I have done that in the past and was sent home. Medexpress wants me as a client to do the work they are supposed to do. Discovery forces us to use its website but never get the orders right. When we call we must wait 10 min long.
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Replies (2)0
Replies (2)Discovery Health's replyOfficial
19 Jul 2021, 12:42Dear Anit P
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply19 Jul 2021, 12:42
Official
Dear Anit P
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
19 Jul 2021, 15:03Dear Anit P
We have been in touch with you to answer your comments.
Regards
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply19 Jul 2021, 15:03
Official
Dear Anit P
We have been in touch with you to answer your comments.
Regards
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
