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jeannettedreyer J
1 reviews | Active since Nov 2016
07 Nov 2018, 15:27
Discovery Health looking for reasons not to pay after sending authorization numbers.
We have the key care plus plan with discovery and after getting our authorization number and everything was in order according to Discovery now they tell us that they are not planning to pay any of the scans that I have done. They have a lot of stories about the forms that have been filled in by our GP and not a specialist. They should have seen that my GP have filled in the forms and not a specialist and they still have send a authorization number.
THE SERVICE WITH DISCOVERY IS VERY POOR!!!!!
Helpful (0)
Replies (2)0
Replies (2)Discovery Health's replyOfficial
08 Nov 2018, 10:37Dear jeannette-dreyer
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
Discovery Health's reply08 Nov 2018, 10:37
Official
Dear jeannette-dreyer
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
Discovery Health's replyOfficial
09 Nov 2018, 12:26Dear jeannette-dreyer
We have been in touch to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
Discovery Health's reply09 Nov 2018, 12:26
Official
Dear jeannette-dreyer
We have been in touch to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
