Discovery Health left bad taste in my mouth!

Discovery health does not even deserve 1 star, and used to be a big fan!

So I phoned Discovery Health yesterday (14 April 2020) for assistance on my monthly premium, as I'm unfortunately one of their clients that is not getting a salary at the end of the month.

I was told sure they can help me by deducting the premium from my MSA(medical savings account) being pregnant and having my child in a month and half times that was a great relief, so the gentleman I spoke to said I must phone back tomorrow (15 April 2020) to get it activated, cause who ever worked with it was busy or something like that.

So I phoned them again this morning, just to be told that sorry we can't help you because there was no MSA carried over from 2019 so I don't qualify.... ***!!!!

I have enough MSA currently to cover my premium for at least 3 months and Discovery Health gives me a big fat middle finger, for a multi million rand company you have left a very very bad taste in my mouth, and I'm considering to change my medical aid after my baby is born.

Thanks for nothing Discovery Health