Discovery Health leaves much to be desired

We belong to Discovery Health, whether we want to or not, as that is the only option offered by the company my husband works for. With our medical plan there is a benefits extender, which means once your medical savings account is depleted, you are allowed to still visit a GP, with a caveat, they have to be in the Daily Benefits Extender network. My GP is not, but last year we were informed that there is one doctor in Groblersdal who is and so this year, when our benefits ran out much earlier than usual, due to several dentists' appointments at the beginning of the year, I called the doctor we were informed was on the DBE network and after confirming with the receptionist that this is indeed the case, made an appointment. I had to go back again, having issues with my blood pressure, so 3 appointments later we are informed that Discovery refuses to pay the visits. According to Discovery this doctor withdrew from the DBE network, the doctor's receptionist ardently denies this, they were under the impression they are still on the network and never asked to leave it. Long story short, there is now no doctor in the whole of Groblersdal, who is part of this network. Should I book into hospital the next time my blood-pressure sky rockets? Would this be in Discovery's financial interest? The level of interest in finding a solution when I emailed Discovery was zero. I wish fervently that changing to another medical aid scheme was an option, but it's not. Surely I am not the only person in Groblersdal, who belongs to Discovery and am unable to get full use from the supposed benefits offered? And surely this is not the only town without a DBE network doctor? There must be thousands of people facing this issue. I can't drive 140 km to the closest town with a DBE network doctor every time I have to see a GP, have you seen the price of petrol? We pay an absolute fortune every month in premiums, wake up Discovery and pretend like you care about your members well-being and finding a workable solution for all your members and not just those in big cities.