Discovery Health Keeps Poor Accounting Records

Discovery Fails to keep accurate recording keeping.

Twice this year, Discovery have mis allocated funds causing inaccurate and inconsistent debit orders to go off my account.

Both times I reached out to them pointing out the problem, only to be told I was wrong. Until a few weeks later when my cover was temporarily paused due to their improper recording keeping.

I thought institutions were held to a higher standard of accounting, but clearly that is not the case with discovery.

Mistakes happen once, but when it happens twice and when I've pointed out the issue and been told I'm wrong?

I would like a formal apology and a explanation of what will be done differently to avoid this in the future.