rR
regardtnel R

1 reviews | Active since Apr 2017

13 Nov 2024, 15:17

Discovery Health is such a big ****.

So once again Discovery dont pay claims. Even though I am rightfully owed. So I went to the Dentist in October for a filling. That was fine. But I also went and booked my 6 month visit to the Oral Hygenist. (Which Discovery states it pays). But alas came the bill that discovery didn't pay the full amount as I already was at a dentist in the 4 week period and there is no separate code for Oral hygenist and Dentist. Oh and here this... The dentist must before any procedure first call the Risk company to hear if Discovery will cover it. For every procedure.

0
Replies (2)
Discovery Health
Discovery Health's reply14 Nov 2024, 07:14
Official
Dear Marius N

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply15 Nov 2024, 12:19
Official
Dear Marius N

Please check your emails for final feedback from us.

Regards 
Discovery Health Servicing Team