HvdM
Henry van der Merwe

1 reviews | Active since Apr 2018

11 Apr 2018, 10:54

Discovery Health is ***********

I have tried for more than a month to change the banking details on my wife's medical aid with no success. I have more than 20 automated reference numbers and have tried to escalate it but to no avail. There system is not working and their staff is ***********.

0
Replies (2)
Discovery Health
Discovery Health's reply11 Apr 2018, 11:07
Official

Dear henry-van-der-merwe

Your concerns are important to us and we will be in touch soon with an answer to your comments.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply13 Apr 2018, 14:15
Official

Dear henry-van-der-merwe

We have tried contacting you but could not reach you and have sent you feedback via email.

Regards
Discovery Health Servicing Team