Discovery Health is bad for your health

On 17 May 2022 I submitted a claim to Discovery via email ('***') in the amount of R 650.00. I only received a reference number *** and automated email saying that they will respond in 2-3 working days. On 2 August I sent them a new email, requesting feedback on the first, again received an automated email and new reference number, ***. To date, no email or refund was received from Discovery Health.