MvdS
Marius van der Spuy

1 reviews | Active since Oct 2011

22 Oct 2025, 14:42

Discovery Health is a waste of time and MONEY...

It has become near impossible to lodge a claim with Discovery Health. I feel that I need a lawyer and another doctor specialist to crosscheck claims and payouts. Even a legit claim from Pathcare was not good enough and apparently lacked information. After adding additional information by hand and resubmitting it was still declined due to handwritten info. My Discovery bill is about R12k per month and still I need to crawl through glass to lodge a claim. They either need to provide a proper service that I dearly pay for or myself and many others will move on. Furthermore, my wife has 7 arterial stents and need permanent anti-clotting medicine. Discovery only covers it for a year, after that you are on your own :-) They refuse it as being chronic??? What's the point.

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Replies (2)
Discovery Health
Discovery Health's reply23 Oct 2025, 06:56
Official
Dear Marius VDS 

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply24 Oct 2025, 11:55
Official
Dear Marius VDS 

We have been in contact with you to answer your comments.

Regards 
Discovery Health Servicing Team