LB
Lee B
1 reviews | Active since Oct 2013
06 Oct 2025, 12:31
Discovery Health is a real farce!
Following my prior complaints about Discovery Medical Aid over the past few weeks, they still have NOT contacted me!!! **********4 is the call ref for my call to Discovery whereby Avela Chemane promised to call me back on Monday (two days ago) but to date, has not done so.. Gabriel called me on Friday 26 September, advising that I should wait until Avela Chemane, or Stabile, who was allegedly handling the hellopeter complaint , call me back... They were to source a doctor who is willing to tend to my admission at one of their smart hospitals.. that has not happened! I have not heard from Discovery since Friday and the issue is no further advanced! Discovery does not care and simply lies to keep up a facade!
Helpful (0)
Replies (3)0
Replies (3)Discovery Health's replyOfficial
06 Oct 2025, 13:26Dear Lee B
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply06 Oct 2025, 13:26
Official
Dear Lee B
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
LB
Lee B's updateReviewer Update
06 Oct 2025, 13:34Why do you simply post the same, patronizing response, yet never follow up!?
LB
Lee B's update06 Oct 2025, 13:34
Reviewer Update
Why do you simply post the same, patronizing response, yet never follow up!?
Discovery Health's replyOfficial
08 Oct 2025, 10:35Dear Lee B
We have been in touch with you to answer your comments.
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply08 Oct 2025, 10:35
Official
Dear Lee B
We have been in touch with you to answer your comments.
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
