Discovery Health ***********

Good day,

I would like to share my disappointment once again with Discovery Staff being *********** and as a result I as the client has to bear the brunt.

My son's Chronic Meds were app**** for by his Pediatrician at the beginning of February. He needed a new month supply of meds, I went into Clicks, they advised that it has not been approved yet. I had to take the medication using my savings. Upon calling Discovery afterwards, they advised that there is nothing captured on the system.

I called the pediatrician again, who then sent me the letter stating that the said medication had been approved on the 5th of February. by Discovery Health.

I believe that I should be compensated as a result of Discovery not being efficient as a service provider. This medication should indeed come out of my Chronic Provision and not my savings.

This has once again shown me, that Medical Aid is something dealing with Life and Death, and we should really consider the service we receive, after all we pay month after month for proper health care from this so called of a Giant Health Care Provider...