DISCOVERY HEALTH INCOMPETENCE - AGAIN................

Third time now, in less than 2 months, that claims submitted have been rejected due to "no membership number reflected" when the details were on the paperwork submitted. Total incompetence shown by the staff, and when escalated to management, get given excuses but never an apology provided, nor what they intend to do to stop these issues from happening. And trying to lodge a complaint with the CEO's office.... an exercise in futility. Aaron Roup