AH
Anni H

1 reviews | Active since Feb 2021

11 Feb 2021, 13:10

Discovery Health ICD-10 codes

My issue with Discovery Health has not been resolved. Discovery Health makes it as difficult as possible for payment of accounts. The client must now ensure that the ICD-10 code is correct, this after numerous interactions with the physiothe****** and in them providing and indicating the correct ICD-10 codes on the invoices that were forwarded to Discovery Health! I mean really, what more is there to do or is this a delay-tactic to avoid payment-responsibility?

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Replies (2)
Discovery Health
Discovery Health's reply12 Feb 2021, 07:27
Official
Dear Anni H
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.  Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply12 Feb 2021, 14:24
Official
Dear Anni H
We’ve contacted you regarding your complaint.  Regards Discovery Health Servicing Team