RK
Rahul K

1 reviews | Active since Jan 2018

03 Jan 2018, 21:35

Discovery health hospital claim

I am forced to write this review as I want people to be aware that even though you are paying amount of insurance premium monthly for your family when you are hospitalised please have at least a good amount in hand and don't expect health insurance to cover all that. Coming to my experience my wife gave birth in Nov 2017 and was hospitalised only for 2 days. Her doctor was Franelise Hofmeyr and they were the one available at that when we wanted some consultation in Christian bernard. So in short I am in coastal saver and the doctor asked for a co-payment of R6500 which I paid upfront( this is fine) .But after the c-section they gave a bill of 14500 and discovery gave only 4000( which is even lesser than my one month premium) and asked me to pay the remaining. Which I had to 10500 R from my pocket for a hospital expense . If I didn't have any thing in my MSA this would have been a big burden for me. So please be aware of this if you are in coastal saver and going for any hospitalisation or maternity.

0
Replies (2)
Discovery Health
Discovery Health's reply04 Jan 2018, 09:03
Official

Dear rahulkuzhiniyil

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply05 Jan 2018, 10:40
Official

Dear rahulkuzhiniyil

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team